1. Scope and contact
This Privacy Policy explains how Michael Doty (“Agency,” “we,” “us,” or “our”) handles personal information through mikeismybroker.com and related website communications.
Privacy questions and requests may be submitted to mike@mikeismybroker.com or by calling (860) 458-4321. Mike has directed that no street or mailing address be published on the website.
This Policy covers the website only. An insurance carrier, scheduling provider, enrollment platform, or other third party may provide a separate privacy notice for information it collects directly.
2. Information handled through the website
The website’s quote and contact forms collect the coverage interests and contact details you choose to provide, including name, telephone number, email address, city, state, ZIP code, and an optional note. Submissions are sent through Cloudflare and Make to a restricted Google Sheet used to respond to the request. Please do not submit Social Security numbers, payment-card information, medical records, government identification numbers, account passwords, or other highly sensitive information through a general website form or ordinary email.
Cloudflare may process limited technical information needed to deliver and secure the website, such as IP address, browser and device information, requested pages, timestamps, approximate region, and security signals. The website does not use analytics or advertising cookies. It uses session storage only to remember that the introductory quote panel was dismissed during the current browser-tab session.
Calendly is linked as an external scheduling service. Information submitted to Calendly is collected directly by Calendly under its own privacy notice and terms.
3. Sources of information
We may receive information directly from you when you submit a website form, call, or email; automatically from your browser or device through Cloudflare’s hosting, content-delivery, and security services; from a person you authorize; and from carriers, administrators, licensed agents, or enrollment platforms when necessary to respond to a request you make.
4. How we use information
We may use personal information to respond to requests; communicate about insurance products or services; support a quote, application, policy inquiry, enrollment, appointment, or requested transaction; verify eligibility and route requests to appropriate licensed personnel, carriers, administrators, or enrollment platforms; provide customer service; operate and secure the website; prevent fraud and abuse; keep required records; resolve disputes; and comply with legal, regulatory, licensing, carrier, contractual, and recordkeeping obligations.
We will not use information for a materially different purpose without providing any notice or consent required by law.
5. How we disclose information
We may disclose information to Cloudflare, Make, Google, and providers that host, secure, automate, maintain, or support the website and communications; to Calendly when you choose its external scheduling link; to insurance carriers, administrators, licensed agents, and enrollment platforms involved in a request; to professional advisers and service providers acting for the Agency; to government, regulatory, law-enforcement, or legal authorities when required or permitted by law; and to a successor in a lawful business transaction.
We do not sell personal information or share it for cross-context behavioral advertising. No analytics or advertising service is active on the website.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging opt-in data and consent, which will not be shared with any third parties.
6. Retention
Website form entries and information received through email, telephone communications, or an insurance transaction are retained only as reasonably necessary to respond to the request and for applicable legal, regulatory, licensing, carrier, contractual, fraud-prevention, dispute, and recordkeeping obligations. Cloudflare, Make, Google, and Calendly retain information they process under their own notices and settings.
7. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the information handled. These measures include encrypted transmission, access controls, security monitoring, and vendor controls where appropriate. No website, transmission, or storage system can be guaranteed completely secure.
8. Your privacy choices and rights
You may request access to, correction of, or deletion of personal information associated with you, or ask for a portable copy, by using the contact methods above. Where applicable law provides additional rights, we will respond to a verified request as required by law. We may need to verify identity, residency, and authority before acting. Insurance, financial-services, health, employment, and other information may be governed by separate laws or exemptions.
9. Communication choices
Submitting a website form authorizes a direct response by telephone or email about that request. Website form submissions do not enroll you in text messaging. The Customer Care messaging terms apply only when you separately opt in to receive those messages. You may ask us to stop marketing email at any time. A marketing opt-out does not prevent nonmarketing service communications or communications required by law.
10. Children
The website is intended for adults seeking insurance information and is not directed to children under 13. Do not send a child’s information through a general website form or ordinary email unless it is reasonably necessary for an insurance request and you are authorized to provide it.
11. Third-party services and links
Third-party scheduling, carrier, enrollment, payment, and other external services are operated by parties we do not control. Their privacy, security, accessibility, and terms apply when you use them. Review their notices before submitting information.
12. Changes to this Policy
We may update this Policy when the website, services, vendors, or legal obligations change. The “Last updated” date identifies the current version. When required, we will provide additional notice or obtain consent before a material change takes effect.
13. Contact
Contact Michael Doty at mike@mikeismybroker.com or (860) 458-4321.